Why should I choose cable over satellite TV? With cable you won't lose signal because an unruly cloud passed overhead, nor will you have to pay to hook a receiver to every television in the house. And because cable is delivered to you locally you'll get a better selection of local channels at a better price.
How is digital cable any different then the cable I had 20 years ago?
With digital cable everything is sharper, cleaner, and most importantly, more efficient. Thanks to digital cable technology we can now fit many channels into the same space that was once occupied by a single analog cable channel. This means that we can build a larger and more diverse selection of channels.
Do I need a digital box for every TV in the house?
No. You can have as many, or as few digital boxes as you want. Many customers choose to hook their digital boxes to the televisions they watch most frequently, but you can choose to put them wherever you like. Any televisions that don't have boxes can still receive any of the great channels available on our Basic Cable package.
Just what is High Definition TV?
Simply put, HDTV offers higher resolution images and higher quality sound then older Standard Definition signals are capable of. Images in HD are more than five times sharper than Standard Def pictures, and they have twice the color, which makes for richer, more vibrant images.
How do I get High Def?
To watch TV in High Definition you will need to have, A) an HD-capable television, and B) HD service. If you do not have one, or the other of these necessary requirements you WILL NOT be watching television in HD. If you don't know whether, or not you have an HDTV you should call the manufacturer, or examine it carefully for any stickers or markings. If it is an HDTV you will find some mark to that effect. If you are unsure of whether, or not you are receiving HD service, please Contact Us to find out.
What sort of channels do you have in HD?
Haefele TV offers dozens of HD channels from favorites like NBC, ABC, CBS, ESPN, USA, Food, Discovery Channel and many more.
Do you offer an on-screen guide?
Yes. Included in the digital set-top boxes is an Interactive Program Guide. This easy-to-use guide will let you know what's on and show you when.
What should I do if my pay-per-view isn't working?
If you're experiencing some difficulty with your pay-per-view, we recommend you Contact Us. 
