Network Status

At Haefele Connect we are constantly working to improve our network.  Below we keep you in the loop about any outages or other unexpected events that may affect your Haefele Connect Service

Status: Localized Outages


Cable / Internet

There is an issue affecting subscribers in the Valois Area.  We are working to restore services as soon as possible.


Cable Channels

No Known Issues

Web Portals

No Known Issues

Core Network

No Known Issues

Upcoming Maintenance

As an effort to improve the stability of our Internet services Haefele Connect will be performing maintenance on some of our core network devices during the week of 6/25 – 6/29.  There may be brief outages of internet and local TV channels during our maintenance window from 1am – 4am lasting up to 20 minutes at a time.

Voice Portal Maintenance

The Voicemail portal will be undergoing maintenance on Thursday June 14th, 2018 from 2:00 AM – 6:00 AM EDT. During this maintenance window the portal may be unavailable for updates. Please make sure to log out and log back in to the portal at the conclusion of this maintenance window.

Himrod Outage

The Outage affecting areas of Himrod has been resolved.