Network Status

At Haefele Connect we are constantly working to improve our network.  Below we keep you in the loop about any outages or other unexpected events that may affect your Haefele Connect Service

Status: All Systems Operational


Cable / Internet

No Known Issues

Cable Channels

No Known Issues

Phone Systems

No known Issues

Core Network

No Known Issues

Power outage in Schuyler County

The power outage in Schuyler County affecting internet in approximately 200 households has been resolved. If you continue to experience internet issues please contact our office at 607-589-6235.

Phone System Issues

The phone issues experienced August 2-3 are now resolved. If you continue to experience phone issues please contact our office.  

Outages Resolved

The outage affecting about 100 homes in Mecklenburg has been resolved.

Upcoming Maintenance

As an effort to improve the stability of our Internet services Haefele Connect will be performing maintenance on some of our core network devices during the week of 6/25 - 6/29.  There may be brief outages of internet and local TV channels during our maintenance...

Voice Portal Maintenance

The Voicemail portal will be undergoing maintenance on Thursday June 14th, 2018 from 2:00 AM - 6:00 AM EDT. During this maintenance window the portal may be unavailable for updates. Please make sure to log out and log back in to the portal at the conclusion of this...