Village of Candor
Fiber to the Home
High Speed Internet
Introducing Fiber-to-the-Home internet in the Village of Candor, delivering blazing speeds up to 2Gbps. Experience lightning-fast connectivity for seamless streaming, gaming, and more. Upgrade to the future of internet today!
Connect Fiber Plans
(Fiber service not available in all areas)
Existing Customers in New Fiber Areas
Ready for an upgrade? Let us know you’re ready by filling out the form here, and we’ll get your installation scheduled!
New Customers
Excited about our fiber internet? Great! Take a look at the available plans below and then click “Request Service Now”. Fill out your details, and our team will contact you to schedule your installation. You can also reach our local office Monday to Friday, 8 AM to 5 PM, at 607-589-6235. We’re looking forward to connecting you!
Connect Essentials Fiber
Smooth streaming, gaming, and browsing for a small to medium-sided household.
$50.95/mo
$40.95/month when Bundled with Cable TV or Phone
200Mbps Download/Upload
Symetrical Speeds
No Data Cap
Modem Included
$9.99/mo WiFi 6 Router Available
Connect Family Fiber
4K streaming, lag-free gaming, and seamless connectivity for a medium to large-sized household.
$74.95/mo
$64.95/month when Bundled with Cable TV or Phone
500Mbps Download/Upload
Symetrical Speeds
No Data Cap
Modem Included
$9.99/mo WiFi 6 Router Available
Connect Ultimate Fiber (1G)
Unrivaled speed! Ultra-fast downloads, 4k streaming on multiple devices, and robust connectivity for a large household with high data demands.
$109.95/mo
$99.95/mo*
*12 month promotional rate
$99.95 89.95/month* when Bundled with Cable TV or Phone
*12 month promotional rate
1Gbps Download/Upload
Symetrical Speeds
No Data Cap
Modem Included
WiFi 6 Router Included
Connect Max Fiber (2G)
Our fastest package yet. For the home that wants the fastest speeds available.
$129.95
$119.95/month when Bundled with Cable TV or Phone
2Gbps Download/Upload
Symetrical Speeds
No Data Cap
Modem Included
WiFi 7 Router Included
Connect Mini Fiber
Lowest price option for Email, Facebook, and browsing the web
$34.95/mo
10Mbps Download/Upload
Symetrical Speeds
300Gb/Month Data Allowance
Modem Included
$9.99/mo WiFi 6 Router Available
$49 standard install, underground and excessive distances from the road may be extra.
Speeds based on wired test, actual speeds may vary, especially when tested through wireless. Maximum effective data rate of a Gigabit Ethernet port is 940Mbps. To experience the full benefits of the 2 Gbps plan, your devices (computer, router, etc.) must be equipped with 2.5 Gigabit (2.5GbE) or 10 Gigabit (10GbE) Ethernet ports. Without compatible hardware, your speeds will be limited to 940 Mbps.
Restrictions and equipment charges may apply, See AUP for usage details and restrictions.
Ready to get connected?
Fill out the form below and select your packages. One of our local customer service representitives will reach out to go over pricing and schedule your install.
Fiber to Home Internet
“I really like that Haefele is locally owned and operated. I had a great experience with their team. The gentleman who installed our service went above and beyond. He did a fantastic job.” – Bert K.
Special Offers and Bundles
Combine any cable and internet package of 100Mbps or higher and receive a $10 discount on your bill every month.
“The Haefele team is great to work with. They have a competent staff that delivered exactly what was promised. They provide excellent, fast, friendly service, and fair prices. I just signed up for service and I really feel like I know them.” -Nicole V.
Internet Service FAQs
Does Haefele have a bandwidth cap, and if so, how high is it?
Haefele does have a bandwidth cap on the 10Mbps tier package, however, the other tier packages are all unlimited data. More information can be found in our Acceptable Use Policy.
How will the cap affect my ability to download files from the Web?
The cap does not stop your computer from downloading anything, but you will be charged for over-usage if you exceed the set limit. The best way to keep from going over the bandwidth cap is to monitor your monthly traffic using the tool found on our local portal.
Can I still stream movies?
Absolutely, with 200Mbps of internet, you will be able to steam without buffering, as most HD movies will use 2-6GB of data per 2 hours of streaming. SD movies will generally use less than 3GB of data per a 2 hour viewing period.
Does Haefele Connect provide wireless services?
Yes. For a monthly fee, Haefele provides and maintains wireless networks for our customers.
With wireless networking from Haefele, you’ll have the freedom to cruise the Internet wherever you’re most comfortable. Subscribers to Haefele Wireless Service can easily connect all of their wireless devices to a secure network built upon Haefele’s powerful Cable Internet foundation. Professionally trained cable technicians can quickly install your wireless home network using your preexisting, or new Cable Internet connection. A one-time installation fee per device applies.
When you choose to build your wireless network with help from Haefele, you’ll gain access to our outstanding customer service and technical support. You’ll never have to worry again about troubleshooting your home network because we’ll do it for you. For the price of a low monthly fee you’ll get the peace of mind that comes with knowing that your wireless home network is being maintained and serviced by trained professionals.
Will I always get the quoted speeds?
There are a number of technological factors that can affect the connection speed. Whether it’s server lag, or general Internet congestion, you might not always experience the exact speed specifications of a stated package. However, at Haefele we work hard to mitigate this inevitable loss, and you’ll find that loss is generally within 5% of the connection’s maximum capabilities.
Is Technical Support available for Haefele’s Internet subscribers?
Of course! Friendly, knowledgeable technical support representatives are available via toll-free phone, 24 hours a day, 7 days a week, 365 days a year. We can be reached at 607-422-3000, or 1-866-708-1556.
Haefele High-Speed Internet Plan Overview
At Haefele Connect, we serve 22 municipalities in upstate NY including Enfield NY, Spencer, NY, Van Etten, NY, Berkshire, NY, Hector, NY, Himrod, NY, Burdett, NY and Virgil, NY.
Unfortunately, it can be difficult to find affordable local internet plans that fit your needs.
Not sure you are in one of our service areas? Give us a call at 607-589-6235!
Whether you’re a single-person household but you play a lot of online video games or you’re a married couple who mostly browse the internet and use social media, you can find an internet plan that offers the speed and bandwidth you need.
Our Internet Plans
At Haefele Connect, we offer a range of internet plans from 3 to 250 Mbps download speed and 3 to 25Mbps upload speed, with varying bandwidth options and email support. For a clear explanation of download speeds, bandwidth, and other terms you should know, keep reading. To purchase a plan, go ahead and skip to the bottom of this page.
Download and Upload Speed
The speed of your internet is measured in megabits per second (Mbps). In terms of recognizable size, a megabit is about 32 books’ worth of data.
The download speeds we offer at Haefele Connect range from 10Mbps with our Fiber Mini to 500 Mbps with our Fiber 500 Service. This means that you can download about 320 books’ worth of data in just one second with our Fiber Mini plan!
Our upload speeds range from 3Mbps to 25Mbps. It’s normal for upload speeds to be slower than download speeds – but even 3Mbps is still 96 books of data a second!
Bandwidth
Bandwidth refers to how much data your system can use and is measured in Gigabytes (GB). 1GB is equal to about 4,500 books’ worth of data. Our Fiber Mini plan caps at 300GB per month. All our other plans offer unlimited data, which means you can download and upload to your heart’s content.
Check out our plans below, or call 607-589-6235 to reach our main office.