COVID-19 Update 3/31/2020

Due to an abundance of caution, to proactively prevent the transmission of the virus, and to maintain the health of our employees and our customers, our offices will remain closed to the public until further notice.  Additionally we are Temporairily halting in-home installations, and in-home service changes until 4/30/2020. We are taking these steps based on recommendations from local, state, and federal health officials.  


Please be assured that our staff is still able to answer your questions and will still be operating by phone during the hours of 8:00 AM to 5:00 PM.  If you normally pay your bill in office you can still utilize the drop slot located at front of the building, or you can also pay over the phone with a credit or debit card or use the online bill pay portal.


If you have a service outage, a cable box issue, or have a billing question; please call our office at 607-589-6235

Please be safe and take care of yourself, your family and loved ones.

-Haefele Connect Staff

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family owned and operated

for 35+ years!

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Enjoy all of your local channels at a reduced rate.

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Why Haefele?

“The team at Haefele are a joy to work with. They are so friendly and really responsive. When I had a problem, it was expertly fixed in under an hour. I couldn’t be happier with their service.” – Dave A. 

“The Haefele team is great to work with. They have a competent staff that delivered exactly what was promised.” – Nicole V.

“Great People that get things done.”- Patrick

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607-589-6235 | 800-338-6330

Haefele Connect has grown to serve over 5,500 customers in service areas including Alpine, Barton, Berkshire, Bradford, Burdett, Candor, Caroline, Catharine, Cayuta, Enfield, Hector, Harford, Himrod, Newark Valley, Newfield, Orange, Reading, Richford, Spencer, Tioga, Van Etten, and Virgil. Not sure if you are located in an area we serve? Give us a call today!

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Get a lot more for a lot less. Let our experienced staff help you design the perfect package to get you connected. Forget the hassle of multiple bills, you’ll get all your Haefele services on one easy bill.

Don’t Just Take Our Word for It!


I was really pleasantly surprised when I called Haefele and spoke with Brandy. She was extremely nice and answered all my questions. Their prices are actually better than what I am paying now for much faster internet. No surprise fees or taxes! I had to ask her twice as I had been with a competing company for the last 8 years and they were always adding on different taxes and fees. Needless to say, we have Haefele coming to hook up the internet and I’m canceling with my other provider! Thanks for a great first experience.

Chelsey H.

New Subscriber

The technician was fast, polite, and kept me informed throughout the process.  I can now stream movies without constant buffering. My blood pressure is undoubtedly lower now that I am not dealing with your competitor in Internet service. 

Gina S.

Best in the area in terms of service and reliability.

Ryan H.

Google, Local Guide

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Our team members are here to help you determine the best internet, digital HD cable and digital phone packages and plans to suit your needs.

607-589-6235 |  800-338-6330

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