About Us

Haefele has been in business since 1983 as a local cable service provider.

2018 marked our 35th year in business. The average length of time of service for our employees is 12 years of service. Many employees have been with the company for over 20 years! Lee Haefele started the company as a small, local cable provider. We continue to serve our community while staying current with changes in technology.

Our Leadership Team & Staff

Lee Haefele

Lee Haefele

President

Lee started Haefele as a local cable provider in 1982 with a technical background in television repair. He has since grown the company to include 22 municipalities in New York State. Lee is a member of the Rotary Club of Ithaca Sunrise, and has donated generously to various causes including the renovation of Nichols Park Pond, and !nspire S-VE Community and Fitness Center. Lee is a long-term member of the Society of Cable Television Engineers. In his spare time, Lee and his wife enjoy sailing and visiting family and friends.

Jeremy Haefele

Jeremy Haefele

Vice President

Prior to joining Haefele Connect in May 2011, Jeremy worked as a Product Engineer and Design Engineer with Lexmark International. At Haefele, Jeremy oversees planning and mapping of the New NY State Broadband Program in addition to in addition to strategic planning, head end wiring, and Fiber to the Home design and splicing. Jeremy and his wife have two children. He enjoys woodworking, and kayaking with his family.

Denise Laue

Denise Laue

Business Manager

 Denise Laue joined the Haefele team in 1987 and has seen the company grow into a thriving enterprise. As Haefele Connect Business Manager, Denise oversees customer service in addition to managing financial matters for the corporation. She uses her organization skills to ensure the smooth operation of the firm in a busy work environment.  In her free time, Denise enjoys traveling and visiting family.

Michael McNamara

Michael McNamara

Technical Operations Manager

 Michael oversees and manages the Haefele Connect Technician team in addition to performing fiber splicing and implementing grant work for the New NYS Broadband initiative. Michael joined Haefele TV Inc. in 1985, celebrating his thirty-third year with Haefele in 2018.  In his free time Michael enjoys spending time with his family and travel.

Chad Heidl

Chad Heidl

Technical Supervisor

Chad joined the Haefele team in 1995.  Chad oversees technical resolution of issues including Fiber mapping and installation and assists in expansion planning.  Chad grew up locally and has raised his family in Candor. In his spare time Chad enjoys bowling and outdoor activities.

Brandy Heidl

Brandy Heidl

Sales Specialist

Brandy joined the Haefele team in 2011 after studying to be a private investigator. Brandy assists in multiple areas of sales, including customer care, ensuring subscribers have the right products to meet their needs, mapping, and supports marketing strategy implementation. In her free time, Brandy enjoys bowling and spending time with her family and friends.

Amber Harris

Amber Harris

Marketing Manager

Amber Manages the daily creative marketing activities of Haefele Connect overseeing the marketing vision, new campaigns, re-branding and relationships with vendors. Prior to joining Haefele Connect in 2018, Amber worked as a Director for non-profits and educational institutions overseeing operations, strategy creation and implementation. Amber enjoys watercolor painting, hiking, travel and coffee with friends.

We value our loyal employees and they seem to like it here too! The average length staff service is 12.2 years and many of our employees have been with us for over 20 years.

Community Focused

Haefele has a commitment to the local economy and supports programs such as the Nichols Park Pond restoration in Spencer, Project Inspire supporting graduation for the Spencer Van Etten High School, growth of the !nspire S-VE Community and Fitness Center, the Tioga County Relay for Life, and is a member of the following Chambers of Commerce: Watkins Glen Area, Tioga County, Northern Tioga, and Tompkins County Chamber of Commerce. 

The team at Haefele are a joy to work with, they are so friendly and really responsive. When I had a problem with my modem, the problem was expertly diagnosed and fixed in under an hour! I couldn’t be happier with their service. Dave Astorina

The technician was fast, polite, and kept me informed throughout the process.  I can now stream movies without constant buffering. My blood pressure is undoubtedly lower now that I am not dealing with your competitor in Internet service.  Gina Strauch

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Our team members are here to help you determine the best internet, digital HD cable and digital phone packages and plans to suit your needs.

607-589-6235 |  800-338-6330

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