Lifeline Program

Lifeline Program

Haefele Connect participates in the federal Lifeline program for qualifying low-income customers if you are located within cencus blocks for which we have received Connect America Fund (CAF) support .  If eligible, households may receive up to $9.25 off a month on qualifying phone or internet service.

Eligible households must be located within a supported census block as well as particapte in at least one of the following programs or have a child/dependent who participates in one of these programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit

Income-based eligibility is determined by the total household income at or below 135% of the Federal Poverty Guildelines.

Household Eligibility

A household is a group of people that share income and expenses.

  • You are only allowed to get one Lifeline discount per household.
  • If you share housing, complete the Household Worksheet.

How to Apply

Call us to confirm location eligiblity

Apply Online

Find the online application at nv.fcc.gov/lifeline

Call Us to Order

Speak with a Haefele Connect representative to see what internet speed is best for you.  Have your Lifeline application ID number ready.