Testimonials
At Haefele Connect, we take pride in keeping the Southern Tier of New York connected. But don’t just take our word for it—hear from the local residents, families, and remote workers who rely on our high-speed internet every single day to power their homes, work, and entertainment.
Real Stories from Real Customers
“We’ve always been super pleased with our Internet service from Haefele. It has been reliable, and the technicians have always been super helpful if we’ve needed anything (Both over the phone and in person).
Today their technician, Corey, did a great job installing and upgrading our internet to a new fiber optic line. He was very knowledgeable, answered all my questions, and had very high standards for his install. He arrived on time and had the whole install completed in just under an hour. Very professional!
Thank you very much!“
— Jay K., Chemung County
“Just had our service upgraded to the 500 Mb service on fiber. Speed test on it actually giving 550 Mb. Fast installation and Hunter was professional, courteous, and quick! I would definitely choose Haefele again.“
— Randi R., Steuben County
“After having a glitch with my internet and in need of a technician a wonderful young man by the name of Alex R. came to my rescue. And I mean that, he was so helpful with getting my issue resolved but he also went way above and beyond. He made sure that everything was set up correctly and in perfect working order before he left. He took the time to make sure both tv’s were connected properly and working as well as my internet. He also took the time to explain to me how things work as far as a connection to internet so I learned a couple of things in the process. Im so grateful for all of his help. Kudos to Alex R.“
— Melinda T., Tioga County
How We Are Rated
We’ve received over 250 reviews from Internet, Cable TV and Digital Phone customers across the Southern Tier of New York.
- Total Reviews: 265
- Average Rating: 4.4 out of 5 stars
- Across 3 review platforms: Google, Facebook and Yelp
Leave A Review
If you’re a happy Haefele Connect customer, or you want to share constructive feedback about our business or service, feel free to leave a review on your preferred platform.
Experience the Haefele Connect Difference
We believe everyone deserves fast, reliable internet backed by local support that puts people first. Ready to join our growing community of satisfied customers?
Lightning-Fast Speeds for streaming, gaming, remote work and generally faster WiFi
Reliable Infrastructure built for the Southern Tier
Friendly, Local Support right in your backyard
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