Internet Service
“The service from Haefele is wonderful. The speed and data are amazing. We can have multiple people online and have no interruption in speed. Now we can store our inventory in the cloud and we can be visible on social media.” -Doris K.
MiniROCKET
From $35/mo
3Mbps Download
1Mbps Upload
100GB/mo Bandwidth
5 Email Accounts
CableROCKET
From $56/mo
$45.95 Bundled!
25Mbps Download*
4Mbps Upload
750GB/Month Bandwidth
5 Email Accounts
SuperROCKET
From $65/mo
$54.95 Bundled!
35Mbps Download
4Mbps Upload
Unlimited Data
5 Email Accounts
*CableRocket requires DOCSIS 3 modem. Customers with D-2 modems will need to upgrade.
SuperROCKET PLUS
Under $75/mo
$64.95 Bundled!
50Mbps Download*
5Mbps Upload
Unlimited Data
5 Email Accounts
UltraROCKET
From $90/month
$79.95 Bundled!
70Mbps Download*
5Mbps Upload
Unlimited Data
5 Email Accounts
Century SERVICE
From $110/month
$99.95 Bundled!
100Mbps Download
10Mbps Upload
Unlimited Data
5 Email Accounts
At Haefele we know that with today’s technology, the internet is no longer just a luxury, it’s a necessity! Let us help you get connected with the plan that’s right for you.
607-589-6235 | 800-338-6330
Combine any cable and internet package of 25Meg or higher and receive a $10 discount on your bill every month.
DOUBLE ADVANTAGE
$89.95*
per month for 6 months, combines basic cable and 35Meg high-speed internet.
*Requires a 1-year service agreement, taxes, fees, additional TVs & equipment extra. The Internet is Unlimited Data, regular rate applies for remainder of the 1-year agreement after 6-month promotional period).
TRIPLE ADVANTAGE
$99.95*
per month for 1 year, combines basic cable, 25Meg high-speed internet, and digital phone service.
*Requires a 2-year service agreement, taxes, fees, additional TVs, and equipment extra. Regular rate applies for remainder of the 2-year agreement after the 1-year promotional period).
Internet Service FAQs
Does Haefele have a bandwidth cap, and if so, how high is it?
Haefele does have a bandwidth cap on the two lower tier packages, however, the higher tier packages are all unlimited data. Upgrades to our system, already in progress, will allow us to increase the bandwidth cap. More information can be found in our Acceptable Use Policy.
How will the cap affect my ability to download files from the Web?
The cap does not stop your computer from downloading anything, but you will be charged for over-usage if you exceed the set limit. The best way to keep from going over the bandwidth cap is to monitor your monthly traffic using the tool found on our local portal.
Can I still stream movies?
You can certainly stream, however, if you have an internet package that has limited data you may want to monitor your usage, as most HD movies will use 2-6GB of data per 2 hours of streaming. SD movies will generally use less than 3GB of data per a 2 hour viewing period.
Does Haefele Connect provide wireless services?
Yes. For a monthly fee, Haefele provides and maintains wireless networks for our customers.
With wireless networking from Haefele, you’ll have the freedom to cruise the Internet wherever you’re most comfortable. Subscribers to Haefele Wireless Service can easily connect all of their wireless devices to a secure network built upon Haefele’s powerful Cable Internet foundation. Professionally trained cable technicians can quickly install your wireless home network using your preexisting, or new Cable Internet connection. A one-time installation fee per device applies.
When you choose to build your wireless network with help from Haefele, you’ll gain access to our outstanding customer service and technical support. You’ll never have to worry again about troubleshooting your home network because we’ll do it for you. For the price of a low monthly fee you’ll get the peace of mind that comes with knowing that your wireless home network is being maintained and serviced by trained professionals.
Will I always get the quoted speeds?
There are a number of technological factors that can affect the connection speed. Whether it’s server lag, or general Internet congestion, you might not always experience the exact speed specifications of a stated package. However, at Haefele we work hard to mitigate this inevitable loss, and you’ll find that loss is generally within 5% of the connection’s maximum capabilities.
Can I have multiple email addresses with Haefele Internet?
Absolutely. All of our Internet packages allow for multiple email accounts.
Will I be able to keep my old email address?
Maybe. If you’re already using a third-party email provider, e.g. Gmail, Yahoo, MSN etc, you’ll be able to keep those for as long as you want. If, however, you were using an email address provided by another ISP, you won’t be able to keep that address when you sign up with Haefele.
Is Technical Support available for Haefele’s Internet subscribers?
Of course! Friendly, knowledgeable technical support representatives are available via toll-free phone, 24 hours a day, 7 days a week, 365 days a year. We can be reached at 607-422-3000, or 1-866-708-1556.
Free Trial Offers From Our Partners
Don’t Just Take Our Word for It!
The team at Haefele are a joy to work with, they are so friendly and really responsive. When I had a problem with my modem, the problem was expertly diagnosed and fixed in under an hour! I couldn’t be happier with their service.
“Haefele has high speed internet for a reasonable price. It’s less expensive than the competitors and I’ve been pleased with the quality of service.”
The technician was fast, polite, and kept me informed throughout the process. I can now stream movies without constant buffering. My blood pressure is undoubtedly lower now that I am not dealing with your competitor in Internet service.
“I’ve been very satisfied with Haefele’s service. We previously had a different provider that had only low-speed, sluggish internet service. It was terrible. I have since switched to Haefele and my internet works great. Everyone has been friendly, knowledgeable, and professional.”
Haefele High-Speed Internet Plan Overview
At Haefele Connect, we serve 22 municipalities in upstate NY including Enfield NY, Spencer, NY, Van Etten, NY, Berkshire, NY, Hector, NY, Himrod, NY, Burdett, NY and Virgil, NY.
Unfortunately, it can be difficult to find affordable local internet plans that fit your needs.
Not sure you are in one of our service areas? Give us a call at 607-589-6235!
Whether you’re a single-person household but you play a lot of online video games or you’re a married couple who mostly browse the internet and use social media, you can find an internet plan that offers the speed and bandwidth you need.
Our Internet Plans
At Haefele Connect, we offer a range of internet plans from 3 to 100 Mbps download speed and 1 to 10 Mbps upload speed, with varying bandwidth options and email support. For a clear explanation of download speeds, bandwidth, and other terms you should know, keep reading. To purchase a plan, go ahead and skip to the bottom of this page.
Download and Upload Speed
The speed of your internet is measured in megabits per second (Mbps). In terms of recognizable size, a megabit is about 32 books’ worth of data.
The download speeds we offer at Haefele Connect range from 3Mbps with our MiniRocket to 100 Mbps with our Century Service. This means that you can download about 96 books’ worth of data in just one second with our MiniRocket plan!
Our upload speeds range from 1Mbps to 10Mbps. It’s normal for upload speeds to be slower than download speeds – but even 1Mbps is still 32 books of data a second!
Bandwidth
Bandwidth refers to how much data your system can use and is measured in Gigabytes (GB). 1GB is equal to about 4,500 books’ worth of data. Our MiniRocket plan caps at 100GB per month and our CableRocket plan caps bandwidth at 750GB per month. All our other plans offer unlimited data, which means you can download and upload to your heart’s content.
Check out our plans below, or call 607-589-6235 to reach our main office.
